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Below is a Guide on how to activate a cell phone on Alltel
Wireless that you purchased on eBay from the comfort of your home and
without the need to go to a Alltel Store. Its easy, simple
and fast. If you find this guide helpful, please
help others find it by clicking "Yes" in the blue title bar below
the guide.
Two Steps Before You Call To Activate:
1. Get the ESN Number of the Phone.
Take the battery off of the phone and look for the ESN number on the
label the battery was covering. Models vary, but all of
them either show the ESN as an 11 digit number in Decimal format
(sometimes abbreviated DEC) or in Hexadecimal format which is a
combination of letters and numbers that is 8 digits in length.
Alltel can work with either one. It is not the serial number which is
usually designated “S/N” or the FCC ID number.
 ESN Number is always below the
battery
 ESN
Number is on a label
 Alltel
can use either the ESN,
HEX, or DEC Number to activate your phone
2. Make sure the phone is fully
charged. You don't want the phone to die when it starts
programming because the battery dies. Also, fully charging the
battery helps to prolong and enhance the battery’s performance
(repeated, short and incomplete charging of your battery will diminish
its capacity).
Transferring your existing contract service to the phone you
just bought.
1. Call 1-800-Alltel1 (1-800-255-8351) and at the
prompt enter your 10 digit phone number. When the Customer
Service person answers the phone, tell him/her that you would like to
activate your phone number on another cell phone. You will be
asked some security questions, and then they will ask for the ESN
number of the phone that you want to switch your service
to.
2. It takes about 30 seconds and then they will ask you
to turn your phone off and back on and dial *228 and press send.
Your phone will be programmed over the air in about 60 seconds.
Please Read: We do not recommend taking the phone
into any Alltel Wireless Store, the people do not get paid to
switch your phone number to a new phone and sometimes they see it as a
big bother. They tend to tell you a wide variety of things
designed to either (1) get you to buy a phone from them, or (2) get you
to leave the store without activating your phone. Also, the
average representative is only trained on the few models that the store
sells and sometimes that are just not familiar enough with the phone to
do the activation. The best trained people are found when you
call in at the above number.
Quick Dial Codes
To pay your bill from your
phone: Press #PAY
To get minutes of use: Press #MOU
To get minutes of use via text:
Text the word MINUTE to short code 696-467 (MYMINS)
*611 and Send: It connects you
to Alltel Customer Service free of charge.
Additional Help:
If you experience problems activating your phone after following the
preceding steps then please click on our customer service link below
or email us at
support@justcellularhelp.com.
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