FAQWhat is Just Cellular Store?We are an honest, hard working family business and have sold tens of thousands of cell phones and accessories through the web with very few problems. What started on eBay, dating back to the year 2000, has grown to where we are today! One of the main reason is that we stand by our products, and our customers. We are committed to giving you the best replacement cell phones or accessories available anywhere. So basically, customer service is our #1 priority. What condition are these cell phones? We are an e-commerce store that provide many different conditions for our Cell Phones. Condition descriptions goes as follows: New - A New Condition item has NO damage, scratches, or defects. Refurbished - It is usually furnished with new parts, such as a housing, to achieve a status higher than Like New condition. It is in perfect condition. Used - Like New - Similar to a Refurbished item. It is in near perfect condition. Used - Very Good - A great condition item. It has very few minor scuffs but was well taken care of. Used - Good - An item that shows signs of use, but is in good cosmetic condition. It has some signs of scuffing and minor wear. Used - Acceptable - It has signs of wear from consistent use and scuffs as well. Besides its' aesthetic flaws, it is still funtional. All of our cell phones are guaranteed to be 100% FULLY FUNCTIONAL. They are inspected, data wiped and programmed by our team of HIGHLY QUALIFIED TECHNICIANS. What phones require Data Plans? Generally, smart phones (Windows, Android, iPhone, BlackBerry) will require a data plan with your carrier. Basic phones (flip-phones, basic input phones, etc.) do not require a data plan. If you are unsure, please contact your carrier. Where is my order? Most of our items are shipped the day of purchase or next day. Our phones are shipped with a tracking number for status and confirmation. Estimated standard arrival time for your item ranges bewteen 2-7 business days. How do I activate my cell phone? The easiest way to activate your cell phone is to contact your service provider. We also offer assitance through our dedicated help section. Click here to visit. Verizon: 800-922-0204 Sprint: 888-211-4727 Nextel: 800-639-6111 AT&T: 800-331-0500 T-Mobile: 877-296-1018 Where is my Cell Phone manual? As of June 2011, we are now using GoGreenManuals.com for our cell phone manuals. |